Victim Services
Provides justice-related information and advocacy, post-assault health care support, and practical assistance to victims or witness of crime, trauma and or physical or sexual assault. Services include crisis counselling, referrals to community services, safety planning, and accompaniment to police and court appearances.
Crisis Response, Community Led - North and West Vancouver
Provides emergency response to crisis calls related to mental health situations or crisis concerns. Crisis responders may include a mental health professional and a peer worker with lived experience working together to provide in-person support to youth and adults on the North Shore.
A team of crisis responders are trained to help reduce distress, provide safety and support, help with referrals to other services and offer post-crisis follow-up.
Borderline Personality Disorder Support Groups
Offers drop-in peer support for individuals with borderline personality disorder (BPD), their family, friends, and partners. Participants are welcome to suggest a topic, join in, or just sit quietly and listen. A lending library of handouts, resources and books is also provided.
Peer Support Program
Offers peer-to-peer support to adults recovering from an on-going mental illness and in the initial stages of recovery. Services are provided in the community and at Richmond General Hospital.
Peer support workers have personal experience with mental illness and are able to offer support and encouragement, and help with reaching personal goals, more independence and confidence.
Mobile Needle Exchange
Provides clean needles and harm reduction supplies to people in the community to help reduce the spread of HIV, HCV and other illnesses. The program also promotes safer drug-use habits through referrals to health care, detox, treatment and other community services.
Services include picking up used needles from housing projects, emptying the city needle boxes in the Downtown Eastside, and collecting discarded needles from streets, alleys, and parks. A hotline is also available for delivery of harm reduction materials to anyone within the Vancouver city limits.
Spikes on Bikes
Provides harm reduction outreach by a two-person bicycle team that serves both the West End and Downtown Eastside of Vancouver. The program provides needle recovery, overdose response, naloxone kits, overdose response training, and harm reduction supplies.
School Based Outreach Program
Provides counselling for students and families experiencing stress at home (such as addictions, grief, mental health), that affect the student's ability to manage at school. Families are referred by the school and services are offered in the school and family home.
Harm Reduction
Provides street outreach and harm reduction supplies to members of the community who use drugs and or who engage in sex work. The teams also provide information regarding overdose prevention and response, safe drug using, recent drug and sex work alerts, and referrals to other supports in the community such as housing and substance use treatment.
Homeless Outreach and Advocacy
Offers outreach services in the Tri-city area to adults who are homeless and or are at risk of being homeless. Services include referrals to mental health and addiction resources and programs, short-term rental subsidy for qualified individuals, and referrals to other community supports as needed.
Powell Place Emergency Shelter for Women
Provides short-term emergency shelter to women in crisis living with the challenges of violence, abuse, poverty, mental illness and addiction.
Services include crisis intervention, 24-hour on-site staff support, meals, laundry services, housing assistance, harm reduction supplies, individual counselling, accompaniment to appointments, referrals and advocacy.