Opioid Treatment Access Line
The Opioid Treatment Access Line makes it faster and easier to access life-saving medication that prevents withdrawal symptoms and reduces the risk of overdose, and to get connected to support that same day.
Get help to prevent withdrawal symptoms. Start your new path today. It's free and confidential.
Open every day from 9 am to 4 pm across BC.
About the treatment
Opioid addiction is a chronic medical condition that makes it hard to stop using, but there are treatments that can help.
Opioid agonist treatment uses medications (Methadone, Suboxone or Kadian) prescribed by a trained doctor or nurse that act slowly in the body to:
- prevent withdrawal symptoms
- reduce the risk of overdose
This medication can help stabilize your health and life. It has been shown to help people stay in treatment and away from toxic opioid use.
It is the recommended first-line treatment for people with opioid use disorder.
How the access line works
When people decide to reach out for help, they need access to care and support quickly. That’s what the Opioid Treatment Access Line does.
- Call 1-833-804-8111 toll-free from anywhere in BC to:
- Speak with a healthcare worker, including doctors and nurses, who can prescribe an opioid treatment medication over the phone that same day
- Get connected to other supports in your community
- Fill your prescription at a pharmacy
- It’s free. Costs are covered under BC PharmaCare if you’re enrolled in the Medical Services Plan (MSP) and have a Personal Health Number
- If you’re not enrolled in MSP, a pharmacist can help
- Afterwards the health team will follow up to make sure you’re getting the care you need
Other treatments and supports
We know there's no one-size-fits-all approach to treating addiction. Every person’s path is different, and the journey is not always straightforward.
There are treatment and recovery services across BC that make it faster and easier for people to find the options that work best for them.
- Learn more about treatment and recovery services in BC
- Call 811 to find a service near you (24/7)
- Speak with your health care provider or addiction specialist
Addictions Treatment and Recovery in BC
Recovery is a journey, and each person’s path is unique. Recovery is a process of healing.
Learn More about Addiction
Addiction is a complicated topic, and there are many different types. Here’s information about addiction and substance use.
Resources
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Opioid Agonist Treatment (OAT) Clinics in BC
Find opioid agonist treatment (OAT) clinics accepting new patients in your area.
Opioid Treatment Access Line
Provides confidential and same-day access to opioid agonist treatment medication for people throughout BC with opioid use disorder to prevent withdrawals, reduce cravings and the risk of overdoses.
People can call the access line to speak with a doctor or nurse over the phone who can prescribe the medication and offer connections to supports in the community.
Bed-Based Treatment and Recovery Services Listings (BCCSU)
Find treatment and supportive recovery services that are live-in or bed-based in a community near you.
Alcohol and Drug Information and Referral Service
Provides a free, confidential phone service for people throughout BC needing help with any kind of substance use concern. Offers information and referral to education and prevention resources, support groups, and a full range of counselling and treatment services. Not a clinical service.
Rapid Access Addiction Clinics (RAACs)
Rapid Access Addiction Clinics provide support for people who are ready to change how they're using substances.
Fraser Health Virtual Care
Fraser Health Virtual Health helps you connect with a health practicioner quickly online or over the phone.
Island Health Virtual Care
Learn more about virtual health services available thorugh Island Health.
Interior Health Telehealth Services
Using telehealth, patients can see and talk to a health care provider over a secure and private network.
Northern Health Teleheath Services
Learn about telehealth in Northern Health and how it might help you connect to health care online.
First Nations Virtual Doctor of the Day
Free access to primary and mental health care closer to home for First Nations people who have limited or no access to doctors.