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Help Phone Lines

If you are in need of immediate help, call 9-1-1.

Crisis Line

1-800-SUICIDE (1-800-784-2433) or 9-8-8

​Call 1-800-784-2433 or dial 9-8-8 if you are experiencing feelings of distress or despair, including thoughts of suicide

310 Mental Health Support

310-6789 (NO AREA CODE)

Call for emotional support, information and resources specific to mental health.

Opioid Treatment Access Line

1-833-804-8111

Call for same-day opioid addiction support.

KUU-US Crisis Response Service

1-800-588-8717

Call for culturally-aware crisis support for Indigenous peoples in B.C.

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  • Wellbeing
    • Healthy Living
      • Eating Well
      • Staying Active
      • Sleep Habits
      • Mindfulness
    • Emotional
      • Resilience
      • Self-Esteem
      • Loneliness
    • Social
      • Stigma
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    young person talking to a group

    Youth Resilience

    Fostering resilience in the young people we care about is crucial for their overall wellbeing. By modelling resilience ourselves and by teaching it as a skill, we can help give young people the tools they need to meet challenges.

    Learn more
  • Mental health
    • Anxiety
      • What to Do About Anxiety
      • Panic Attacks
      • Post-Traumatic Stress Disorder
    • Depression
      • Symptoms of Depression
      • What to Do About Depression
    • Stress
      • Symptoms of Stress
      • Managing Stress
    • Seeking Help
      • Families Supporting Youth
      • Youth Supporting Themselves
      • Multi-Language Services in BC
    • Self-Harm
    • Suicide
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    Man looks out window pensively

    Anxiety, Stress, Depression. Understand the differences.

    Anxiety, depression, and stress are three common mental health concerns that can deeply impact our daily lives. But sometimes, when you’re not feeling well, it can be hard to figure out exactly why.

    Learn more
  • Substance use
    • Types of Substance Use
      • Alcohol
      • Opioids
      • Stimulants
    • Addiction
      • Addiction and Health
      • Treatment and Recovery
    • Harm Reduction
      • Overdose Prevention
      • Respond to an Overdose
      • Naloxone
      • Drug Checking
    Image
    Opioid Treatment Access Line: phone number 1-833-804-8111

    Get same-day support

    The Opioid Treatment Access Line makes it faster and easier to access life-saving medication with same-day support.

    Learn more
  • Articles

Main navigation

  • Wellbeing
    • Healthy Living
      • Eating Well
      • Staying Active
      • Sleep Habits
      • Mindfulness
    • Emotional
      • Resilience
      • Self-Esteem
      • Loneliness
    • Social
      • Stigma
      • Family
    Image
    young person talking to a group

    Youth Resilience

    Fostering resilience in the young people we care about is crucial for their overall wellbeing. By modelling resilience ourselves and by teaching it as a skill, we can help give young people the tools they need to meet challenges.

    Learn more
  • Mental health
    • Anxiety
      • What to Do About Anxiety
      • Panic Attacks
      • Post-Traumatic Stress Disorder
    • Depression
      • Symptoms of Depression
      • What to Do About Depression
    • Stress
      • Symptoms of Stress
      • Managing Stress
    • Self-Harm
    • Suicide
    • Seeking Help
      • Families Supporting Youth
      • Youth Supporting Themselves
      • Multi-Language Services in BC
    Image
    Man looks out window pensively

    Anxiety, Stress, Depression. Understand the differences.

    Anxiety, depression, and stress are three common mental health concerns that can deeply impact our daily lives. But sometimes, when you’re not feeling well, it can be hard to figure out exactly why.

    Learn more
  • Substance use
    • Types of Substance Use
      • Alcohol
      • Opioids
      • Stimulants
    • Addiction
      • Addiction and Health
      • Treatment and Recovery
    • Harm Reduction
      • Overdose Prevention
      • Respond to an Overdose
      • Naloxone
      • Drug Checking
    Image
    Opioid Treatment Access Line: phone number 1-833-804-8111

    Get same-day support

    The Opioid Treatment Access Line makes it faster and easier to access life-saving medication with same-day support.

    Learn more
  • Articles

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HelpStartsHere

Addiction

Addiction is a complicated topic, and there are many different types. Here’s information about addiction and substance use.

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  1. Home
  2. Substance Use
  3. Addiction

Substance use

  • Types of Substance Use
    • Alcohol
    • Opioids
    • Stimulants
  • Addiction
    • Addiction and Health
    • Treatment and Recovery
  • Harm Reduction
    • Overdose Prevention
    • Respond to an Overdose
    • Naloxone
    • Drug Checking

People can become addicted to substances, like alcohol or other drugs. This is sometimes called a ‘substance use dependence’. Addiction can also happen when a behaviour becomes out of control in some way, like problem gambling.

People use substances for many different reasons. Someone may use alcohol to wind down at the end of a long, busy week. A teenager may use cannabis with friends to be social. Someone who has been injured may use opioid medication to manage their pain.

People can use substances, in these ways and others, without experiencing substance use challenges. Substances can also cause harm without addiction. For example, someone could use an illicit substance for the first time and experience a fatal overdose.

More and more, the conversation about addiction is changing. People are becoming more aware of using words and language that reduce stigma.

Addiction is a health condition. It is the result of external factors, not personal choices. There are often different reasons behind someone’s addiction. If someone has not experienced addiction themselves or with a person they care about, there may be things about this condition they do not know.

Where to get help for addiction

  • Find Opioid Agonist Treatment Clinics that are accepting new patients. 
  • Call the Opioid Treatment Access Line at 1-833-804-8111 for same-day support 
  • Learn about treatment and supportive recovery services and find a list of services throughout BC.
  • Call 8-1-1 for information on recovery and addiction treatment services in your area, or to speak to a registered nurse or pharmacist.

Resources

Showing 3 Resources

Available B.C. wide

Overdose Prevention Sites Listings (Toward the Heart)

Locations where people can safely use drugs under supervision of staff trained in emergency response. Services are free.

Learn More
Available B.C. wide

Naloxone Information and Support

Learn how to use naloxone to help stop an overdose and save lives. Pick up a free naloxone kit at a location near you. 

Learn More
Available B.C. wide

Drug Checking Sites (BCCSU)

The drug supply in B.C. is extremely toxic. Use free drug checking services at supervised consumption and overdose prevention sites.

Learn More
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Emergency Contact Information

Call 9-1-1 if you are in an emergency. For mental health support, call:

Crisis Line

Call 1-800-784-2433 or dial 9-8-8 if you are experiencing feelings of distress or despair, including thoughts of suicide

Mental Health Support Line

310-6789 (no area code needed)

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Emergency Contacts

Crisis Line

1-800-SUICIDE (1-800-784-2433) or 9-8-8

Mental Health Support

310-6789