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Help Phone Lines

If you are in need of immediate help, call 9-1-1.

Crisis Line

1-800-SUICIDE (1-800-784-2433) or 9-8-8

​Call 1-800-784-2433 or dial 9-8-8 if you are experiencing feelings of distress or despair, including thoughts of suicide

310 Mental Health Support

310-6789 (NO AREA CODE)

Call for emotional support, information and resources specific to mental health.

Opioid Treatment Access Line

1-833-804-8111

Call for same-day opioid addiction support.

KUU-US Crisis Response Service

1-800-588-8717

Call for culturally-aware crisis support for Indigenous peoples in B.C.

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  • Wellbeing
    • Healthy Living
      • Eating Well
      • Staying Active
      • Sleep Habits
      • Mindfulness
    • Emotional
      • Resilience
      • Self-Esteem
      • Loneliness
    • Social
      • Stigma
      • Family
    Image
    young person talking to a group

    Youth Resilience

    Fostering resilience in the young people we care about is crucial for their overall wellbeing. By modelling resilience ourselves and by teaching it as a skill, we can help give young people the tools they need to meet challenges.

    Learn more
  • Mental health
    • Anxiety
      • What to Do About Anxiety
      • Panic Attacks
      • Post-Traumatic Stress Disorder
    • Depression
      • Symptoms of Depression
      • What to Do About Depression
    • Stress
      • Symptoms of Stress
      • Managing Stress
    • Seeking Help
      • Families Supporting Youth
      • Youth Supporting Themselves
      • Multi-Language Services in BC
    • Self-Harm
    • Suicide
    Image
    Man looks out window pensively

    Anxiety, Stress, Depression. Understand the differences.

    Anxiety, depression, and stress are three common mental health concerns that can deeply impact our daily lives. But sometimes, when you’re not feeling well, it can be hard to figure out exactly why.

    Learn more
  • Substance use
    • Types of Substance Use
      • Alcohol
      • Opioids
      • Stimulants
    • Addiction
      • Addiction and Health
      • Treatment and Recovery
    • Harm Reduction
      • Overdose Prevention
      • Respond to an Overdose
      • Naloxone
      • Drug Checking
    Image
    Opioid Treatment Access Line: phone number 1-833-804-8111

    Get same-day support

    The Opioid Treatment Access Line makes it faster and easier to access life-saving medication with same-day support.

    Learn more
  • Articles

Main navigation

  • Wellbeing
    • Healthy Living
      • Eating Well
      • Staying Active
      • Sleep Habits
      • Mindfulness
    • Emotional
      • Resilience
      • Self-Esteem
      • Loneliness
    • Social
      • Stigma
      • Family
    Image
    young person talking to a group

    Youth Resilience

    Fostering resilience in the young people we care about is crucial for their overall wellbeing. By modelling resilience ourselves and by teaching it as a skill, we can help give young people the tools they need to meet challenges.

    Learn more
  • Mental health
    • Anxiety
      • What to Do About Anxiety
      • Panic Attacks
      • Post-Traumatic Stress Disorder
    • Depression
      • Symptoms of Depression
      • What to Do About Depression
    • Stress
      • Symptoms of Stress
      • Managing Stress
    • Self-Harm
    • Suicide
    • Seeking Help
      • Families Supporting Youth
      • Youth Supporting Themselves
      • Multi-Language Services in BC
    Image
    Man looks out window pensively

    Anxiety, Stress, Depression. Understand the differences.

    Anxiety, depression, and stress are three common mental health concerns that can deeply impact our daily lives. But sometimes, when you’re not feeling well, it can be hard to figure out exactly why.

    Learn more
  • Substance use
    • Types of Substance Use
      • Alcohol
      • Opioids
      • Stimulants
    • Addiction
      • Addiction and Health
      • Treatment and Recovery
    • Harm Reduction
      • Overdose Prevention
      • Respond to an Overdose
      • Naloxone
      • Drug Checking
    Image
    Opioid Treatment Access Line: phone number 1-833-804-8111

    Get same-day support

    The Opioid Treatment Access Line makes it faster and easier to access life-saving medication with same-day support.

    Learn more
  • Articles

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HelpStartsHere

Harm Reduction

Many activities in life involve some level of risk, but there are ways to reduce the potential harm associated with these types of activities.

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  2. Substance Use
  3. Harm Reduction

Substance use

  • Types of Substance Use
    • Alcohol
    • Opioids
    • Stimulants
  • Addiction
    • Addiction and Health
    • Treatment and Recovery
  • Harm Reduction
    • Overdose Prevention
    • Respond to an Overdose
    • Naloxone
    • Drug Checking

Harm reduction is about keeping yourself and others safer when doing things that involve risk.

For example, using safer sex supplies like condoms reduce the risk of contracting and spreading Sexually Transmitted Infections (STIs). As well, following lower risk drinking guidelines can reduce the short and long term effects of alcohol use, like alcohol-related injury and cancer.

When it comes to substance use, harm reduction strategies and services save lives. Harm reduction prevents substance use-related harms, including overdose. It also includes things like sterile needle distribution which helps curb the spread of infections, like HIV and Hepatitis C.

Harm reduction meets people where they are in life and can be a stepping-stone in their recovery journey.

If you or someone you know uses drugs, stay safer by:

  • Learning the steps for safer substance use.
  • Using safer substance use supplies like sterile needles.
  • Carrying naloxone  and using the Lifeguard App.
  • Visiting supervised consumption and overdose prevention services and having drugs checked.
  • Finding mental health and substance use support and getting a referral to a health support service.
  • Attending peer support programs run by people with lived experience using substances.
  • Finding treatment options like opioid agonist treatment (methadone or suboxone).

There are many benefits of finding ways to stay safer. Harm reduction can improve your social, physical, emotional and spiritual wellbeing. It also helps you connect with others and develop healthy relationships.

Non-judgmental approaches and services to reduce harm are available to all people who needs them. These supports treat people with respect and help save lives.

For support online and in your community to stay safer:

  • Find out where to get safer sex and drug use supplies in your community
  • Call 8-1-1 for information on services in your area, or to speak to a registered nurse or pharmacist

Resources

Showing 7 Resources

Available B.C. wide

HeretoHelp

Canadian Mental Health Association - BC Division

Provides online mental health and substance use information for individuals and families in BC. The website features thousands of plain-language resources including personal stories, articles, information sheets and content in eleven languages. As well, individuals can email requests for help, support, information or referrals.

There are also four screening self-tests visitors can take covering mental well-being, depression, anxiety disorders and risky drinking. The website is coordinated by the Canadian Mental Health Association's BC Division on behalf of a group of mental health and addictions non-profit agencies called the BC Partners.

Learn More
Available B.C. wide

First Nations Virtual Doctor of the Day

Free access to primary and mental health care closer to home for First Nations people who have limited or no access to doctors. 

Learn More
Available B.C. wide

Lifeguard App

Provincial Health Services Authority

Provides a free phone app that brings emergency responders to people who may be having an overdose on drugs while alone. Provided in partnership with regional health authorities and Lifeguard Digital Health.

The app is activated by the user before they take their dose. If the user doesn't hit a button after a set amount of time, a text-to-voice call will go to 9-1-1, alerting emergency medical dispatchers of a possible overdose.

Learn More

bc211

A free phone, text, and online search service that helps you find community, government and social services in your area.

Learn More
Available B.C. wide

Overdose Prevention Sites Listings (Toward the Heart)

Locations where people can safely use drugs under supervision of staff trained in emergency response. Services are free.

Learn More
Available B.C. wide

Naloxone Information and Support

Learn how to use naloxone to help stop an overdose and save lives. Pick up a free naloxone kit at a location near you. 

Learn More
Available B.C. wide

Drug Checking Sites (BCCSU)

The drug supply in B.C. is extremely toxic. Use free drug checking services at supervised consumption and overdose prevention sites.

Learn More
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Emergency Contact Information

Call 9-1-1 if you are in an emergency. For mental health support, call:

Crisis Line

Call 1-800-784-2433 or dial 9-8-8 if you are experiencing feelings of distress or despair, including thoughts of suicide

Mental Health Support Line

310-6789 (no area code needed)

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Emergency Contacts

Crisis Line

1-800-SUICIDE (1-800-784-2433) or 9-8-8

Mental Health Support

310-6789