Community Information and Volunteer Centre
Provides community information about organizations, government programs, health services through an area-wide online database of community resources, by email, phone, or walk-in inquiry, in addition to information on volunteering in the Central Okanagan.
Publications include: Directory of Community Services; Children and Youth Special Needs Resource Guide; Child, Youth, and Family Mental Health & Substance Use Resource Guide for Professionals and Service Providers; Mental Health Resources for Children and Youth; Healthy Aging Seniors Resource and Support Guide; and Suicide Prevention Handbook.
Crisis Line - Kelowna South Okanagan
Provides 24-hour telephone help for anyone in crisis. Trained volunteers provide emotional support, resources, referrals and crisis intervention. Crisis Line workers may refer callers to appropriate community or professional resources and if needed may intervene in life-threatening or emergency situations.
24-Hour Crisis Line - Northern BC
Provides free, confidential, 24-hour emotional support, suicide intervention and referral information to residents of Northern BC.
Kootenay Boundary Regional Crisis Line
Provides 24-hour telephone help for anyone in crisis. A trained staff member or volunteer is available to listen, provide information, and support in an anonymous and confidential manner.
Program offers: suicide intervention, information about available services, and non-judgmental support during challenging times. Also takes gatekeeper calls regarding elder abuse and neglect.
Crisis Line - Williams Lake and Area
Provides 24-hour telephone help for anyone in crisis. A trained staff member or volunteer is available to listen, provide information, and support in an anonymous and confidential manner. Program offers: suicide intervention, information about available services, and non-judgmental support during challenging times.
School-Based Mental Health Outreach Program
Provides counselling programs for students and families experiencing stress at home, such as addictions, grief, mental health, stress, and anxiety, which affect the student's ability to manage at school. Families are referred by the school and services are offered in the school and or family home.
Mobile Outreach
Provides drug checking, harm reduction supplies and education, Naloxone, snacks and water, hygiene items, and community resources information to individuals in Penticton, Oliver, Osoyoos, Summerland and surrounding areas.
Outreach Support Worker
Provides in-home support and counselling for families and their children to enhance parenting and behaviour management skills, increase healthy births, and support child development.
Outreach Services
Provides free and confidential outreach visits to newcomer, migrant and immigrant women who are engaged in indoor sex work in the Lower Mainland area to distribute safer-sex supplies and information resources. Also connects women to healthcare providers and offers information about immigration, housing, law, employment, safety and health.
Surrey Mobile Assault Response Team
Provides crisis services over the phone and in-person to anyone who has experienced a physical or sexual assault by a stranger or someone they know. SMART helps people who are in crisis, even in the middle of the night, with getting medical treatment, reporting a crime to the police, and or finding a safe place to stay. Workers can also arrange transportation for clients to meet them at a hospital or police station.
Service is provided through a partnership between Surrey Women's Centre, Surrey Memorial Hospital, and VictimLINK BC.