Crisis Line - Kelowna South Okanagan
Provides 24-hour telephone help for anyone in crisis. Trained volunteers provide emotional support, resources, referrals and crisis intervention. Crisis Line workers may refer callers to appropriate community or professional resources and if needed may intervene in life-threatening or emergency situations.
Prevention, Education, Advocacy, Counselling and Empowerment
Provides free, confidential counselling for children and youth who have witnessed and or experienced abuse, threats, violence in the home, or other relationship violence.
The program provides group and individual counselling for children, youth and caregivers, as well as community presentations, and school-based educational activities designed to prevent violence.
24-Hour Crisis Line - Northern BC
Provides free, confidential, 24-hour emotional support, suicide intervention and referral information to residents of Northern BC.
Youth Support Line - Northern BC
Provides free, confidential, 24-hour phone support for youth who may be facing some kind of difficulty in their lives.
Crisis workers offer non-judgmental support; listening and helping callers make their own decisions, and as well providing information for community resources such as social services, self-help and support groups, and emergency services.
Powell Place Emergency Shelter for Women
Provides short-term emergency shelter to women in crisis living with the challenges of violence, abuse, poverty, mental illness and addiction.
Services include crisis intervention, 24-hour on-site staff support, meals, laundry services, housing assistance, harm reduction supplies, individual counselling, accompaniment to appointments, referrals and advocacy.
Crisis Response, Community Led - Prince George
Provides emergency response to crisis calls related to mental health situations or crisis concerns. Crisis responders may include a mental health professional and a peer worker with lived experience working together to provide in-person support to youth and adults in Prince George.
A team of crisis responders are trained to help reduce distress, provide safety and support, help with referrals to other services and offer post-crisis follow-up.
Alzheimer Resource Centre - West Kootenay
Provides information, education and support for individuals with Alzheimer's disease or another dementia. Also offers support to caregivers, families, and health professionals who help those concerned with or facing dementia, build the knowledge, skills and confidence to maintain quality of life.
Services include individual support, community referrals, and a resource library including books, videos, brochures and information sheets.
Alzheimer Resource Centre - East Kootenay
Provides information, education and support for individuals with Alzheimer's disease or another dementia. Also offers support to caregivers, families, and health professionals who help those concerned with or facing dementia, build the knowledge, skills and confidence to maintain quality of life.
Services include individual support, community referrals, and a resource library including books, videos, brochures and information sheets.
Seniors Transportation Services
Provides a multilingual, 24-hour phone service for seniors and their families in the Metro Vancouver area. The program provides information on transportation options such as transit, volunteer ride programs, and HandyDART as well as how to get a Compass Card, applying for HandyDART or HandyCARD, or what to expect when transitioning out of driving. Services are delivered by local agencies and TransLink.
Shelter and Street Help Line
Provides a list of shelter beds and services to help people affected by homelessness find shelter and other essential services in the Metro Vancouver, Fraser Valley and Greater Victoria area.
The shelter list is updated twice per day and is available online or by calling the 24-hour help line. Shelters include year-round shelters, temporary shelters and extreme winter shelters.