Community Drivers
Offers transportation to medical appointments by volunteer drivers for individuals who are unable to access public or private transportation to attend non-emergency medical appointments.
Cancer Patient Transportation Program
Provides round trip door-to-door transportation to patients throughout diagnosis, treatment and follow-up care for cancer. Pre-screened volunteer drivers pick up patients from their homes, wait while the patient is at the appointment, and then return the patient home immediately afterwards. A caregiver may accompany the patient.
Air Travel Assistance
Provides free air transportation for residents of East Kootenay who must travel for medical care that is not available in their community.
Crisis Response, Community Led - Comox Valley
Provides emergency response to crisis calls related to mental health situations or crisis concerns. Crisis responders may include a mental health professional and a peer worker with lived experience working together to provide in-person support to youth and adults in the Comox Valley and surrounding areas.
A team of crisis responders are trained to help reduce distress, provide safety and support, help with referrals to other services and offer post-crisis follow-up.
Shelter and Street Help Line
Provides a list of shelter beds and services to help people affected by homelessness find shelter and other essential services in the Metro Vancouver, Fraser Valley and Greater Victoria area.
The shelter list is updated twice per day and is available online or by calling the 24-hour help line. Shelters include year-round shelters, temporary shelters and extreme winter shelters.
Caregiver Support and Education
Provides support to family and friends caring for an adult with physical and or mental health issues. Services include one-to-one support, information and referral to community resources, support groups, help navigating the healthcare system, and caregiver education.
3318 Oak Street, Victoria, BC
Autism Service Dogs
Provides professionally trained dogs to children with autism and their families, at no cost to the family. Having an autism support dog can increase the safety and security of a child with moderate to profound autism. The program includes client in-home training.
7061 Ladner Trunk Road, Delta, BC
Outreach Programs
Offers families living outside Metro Vancouver an opportunity to connect with sign language teachers, deaf and hard-of-hearing mentors, family support parents, and professionals who specialize in working with children who are deaf and hard-of-hearing. Services are provided in partnership with local community service providers.
Telehealth services are available for remote communities. Families are also welcome to visit the Surrey, Vancouver and Victoria centres to participate in available programs and activities.
15220 92nd Avenue, Surrey, BC
Youth Residential Treatment Program
Offers a residential treatment program to help youth recover from substance use, including drug and alcohol addiction. Peak House is located in Vancouver and open to all youth in BC who need a more intensive level of service than can be provided in their home community.
The program includes individual and group counselling, life-skills training, fitness and social activities, assessment, relapse prevention, and aftercare planning. Elder visits for Indigenous connections are also available.
220-825 Powell Street, Vancouver, BC
YouthTalk Counselling
Provides confidential email counselling, information and referral for youth and young adults by a professional counsellor. In-person counselling sessions are also offered when needed.
Areas of support include anger management, alcohol and drug use, relationships, family and or school challenges, bullying, and depression.
200-324 Goldstream Avenue, Victoria, BC