Health Coach Program
Offers free, telephone-based coaching to support people living with chronic conditions to become better self-managers. Health coaches and participants are paired based on gender, age and or shared chronic health conditions.
Participants are supported with setting goals and actions to better manage their health, being motivated to start and maintain health-behaviour changes, and becoming more self-confident.
Eating Disorder Peer Support Group
Offers a weekly peer support group for adults with an eating disorder or who struggle with food, exercise or body image that affects their quality of life or interferes with day-to-day living.
Peer facilitators are not counsellors but individuals who are in various places of recovery themselves. The group currently meets virtually by zoom only; see website how to join a meeting.
BC Bereavement Helpline
Provides a confidential telephone helpline to connect individuals with grief support services in BC. Trained volunteers provide emotional support, and information on bereavement support groups, agencies, peer-based support, and community events.
Caregiver Support and Education
Provides support to family and friends caring for an adult with physical and or mental health issues. Services include one-to-one support, information and referral to community resources, support groups, help navigating the healthcare system, and caregiver education.
3318 Oak Street, Victoria, BC
Support Circles
Offers group support to help parents, grandparents and others raising a family member's child to learn positive parenting by providing them with a safe atmosphere in which to share their stories and stresses, learn new skills, receive emotional support, and discover services and resources. Support circles are currently offered online.
Autism Service Dogs
Provides professionally trained dogs to children with autism and their families, at no cost to the family. Having an autism support dog can increase the safety and security of a child with moderate to profound autism. The program includes client in-home training.
7061 Ladner Trunk Road, Delta, BC
Outreach Programs
Offers families living outside Metro Vancouver an opportunity to connect with sign language teachers, deaf and hard-of-hearing mentors, family support parents, and professionals who specialize in working with children who are deaf and hard-of-hearing. Services are provided in partnership with local community service providers.
Telehealth services are available for remote communities. Families are also welcome to visit the Surrey, Vancouver and Victoria centres to participate in available programs and activities.
15220 92nd Avenue, Surrey, BC
Student Mental Health Toolkit
Provides mental health information, resources and activities to support the mental well-being of children and youth. Resources are also available for parents and educators.
Resources are youth and teen-friendly and include coping tips, video library, inspiring stories, activity ideas, and community resources.
Training and Workshops
Offers workshops for families and caregivers whose child or youth has been a patient in a psychiatric unit and is struggling with their mental health. Workshops are hosted online and facilitated by parents with lived experience.
Training workshops and monthly events are also available for parents, caregivers and young adults. Participants share their perspectives and learn from each other to better understand. Online resources and videos available to everyone are also available.
Telephone Counselling
Offers confidential toll-free telephone counselling and text-based support to help young people with challenges and or experiences they are facing. Support is available 24 hours a day, 365 days a year.
The program is staffed by trained professional counsellors with a wide variety of backgrounds including social work, psychology, sociology, and child and youth services.