Provides a faith-based residential treatment program to help women recover from drug and alcohol addiction. A holistic approach is used to address physical, spiritual, emotional and social needs. The program includes group therapy, life coaching, fitness activities, and support groups.

Provides second-stage transitional housing for women who have completed a substance use treatment program and need support with transitioning to a drug and alcohol-free lifestyle. The program includes group therapy, twelve-step programs, life coaching, and community volunteer work.

Provides clean needles and harm reduction supplies to people in the community to help reduce the spread of HIV, HCV and other illnesses. The program also promotes safer drug-use habits through referrals to health care, detox, treatment and other community services.

Services include picking up used needles from housing projects, emptying the city needle boxes in the Downtown Eastside, and collecting discarded needles from streets, alleys, and parks. A hotline is also available for delivery of harm reduction materials to anyone within the Vancouver city limits.

Provides harm reduction outreach by a two-person bicycle team that serves both the West End and Downtown Eastside of Vancouver. The program provides needle recovery, overdose response, naloxone kits, overdose response training, and harm reduction supplies.

Provides low-cost transportation options for residents of Vancouver Island who must travel for non-emergency, physician-referred medical care outside their home communities. Advance reservations are recommended.

Offers outreach services to help women working on the streets of Vancouver. A mobile vehicle travels in areas of the city where there are few or no services open late at night.

Snacks, beverages, basic first aid supplies, and harm reduction and safer sex supplies such as condoms and clean needles, are provided. Staff with lived experience provide emotional support and referral to emergency shelters, health care services and other community supports.

Provides community information about organizations, government programs, health services through an area-wide online database of community resources, by email, phone, or walk-in inquiry, in addition to information on volunteering in the Central Okanagan.

Publications include: Directory of Community Services; Children and Youth Special Needs Resource Guide; Child, Youth, and Family Mental Health & Substance Use Resource Guide for Professionals and Service Providers; Mental Health Resources for Children and Youth; Healthy Aging Seniors Resource and Support Guide; and Suicide Prevention Handbook.

Provides 24-hour telephone help for anyone in crisis. Trained volunteers provide emotional support, resources, referrals and crisis intervention. Crisis Line workers may refer callers to appropriate community or professional resources and if needed may intervene in life-threatening or emergency situations.

Provides free, confidential counselling for children and youth who have witnessed and or experienced abuse, threats, violence in the home, or other relationship violence.

The program provides group and individual counselling for children, youth and caregivers, as well as community presentations, and school-based educational activities designed to prevent violence.

Provides a list of shelter beds and services to help people affected by homelessness find shelter and other essential services in the Metro Vancouver, Fraser Valley and Greater Victoria area.

The shelter list is updated twice per day and is available online or by calling the 24-hour help line. Shelters include year-round shelters, temporary shelters and extreme winter shelters.