Information and Referral Services
Provides telephone and email support to families and health professionals across BC on a wide-range of topics relevant to autism services. Topics include diagnosis, autism treatment and diagnostic procedures.
Online Peer Support Chats
Provides a safe, confidential space for individuals who are affected by an eating disorder or disordered eating, to chat online about their experiences and benefit from the empathy and understanding of their peers while avoiding sensitive subjects such as weight, dieting and specific eating disorder behaviours. There are 10 live chats per week and participants can join as many as they like.
Muscular Dystrophy Information and Support
Provides online and telephone information and education to those living with a neuromuscular disorder. Services include emotional and educational support, networking meetings, family and caregiver retreats, and referral to community resources.
Online Hearing Loss Mentoring Program
Offers a web-based peer mentoring program to help people manage their hearing loss in everyday life and increase their well-being. Mentors provide an ongoing relationship for support, guidance, and encouragement in a safe, nonjudgmental environment where issues are discussed, and goal-setting is encouraged.
Strengthening Families Together
Provides a 10-session education program for family and friends of individuals with serious and persistent mental illnesses. Topic areas include medication and treatment, mental illness information, skill-building, concurrent disorders and addiction, schizophrenia, mood and anxiety disorders, coping as a family, and advocacy.
Community Helpline
Provides culturally-safe phone support in multiple languages to individuals and families in BC experiencing crisis or distress. Trained volunteers and staff provide non-judgmental emotional support, information and referrals. Case management services are also available.
Parent Peer Support
Provides emotional support, information, resources and help in navigating services for parents and caregivers of a child, youth or young adult with a mental health and or substance use challenge. Peer support is provided by parents of children with mental health and or substance use challenges. They share their experiences, ways to cope and provide parents with the supports they need.
HeretoHelp
Provides online mental health and substance use information for individuals and families in BC. The website features thousands of plain-language resources including personal stories, articles, information sheets and content in eleven languages. As well, individuals can email requests for help, support, information or referrals.
There are also four screening self-tests visitors can take covering mental well-being, depression, anxiety disorders and risky drinking. The website is coordinated by the Canadian Mental Health Association's BC Division on behalf of a group of mental health and addictions non-profit agencies called the BC Partners.
Mental Health Information
Provides online mental health information and resources for specific mental illnesses, treatment and recovery, alcohol and drug use, and coping with mental health crises and emergencies.
COVID-19 Stay Well in Uncertain Times
Provides a mental health check-in tool, information and online listing of supports, to help youth, adults, caregivers, and healthcare workers manage their mental health and wellness during COVID-19.