Kootenay Boundary Regional Crisis Line
Provides 24-hour telephone help for anyone in crisis. A trained staff member or volunteer is available to listen, provide information, and support in an anonymous and confidential manner.
Program offers: suicide intervention, information about available services, and non-judgmental support during challenging times. Also takes gatekeeper calls regarding elder abuse and neglect.
Outreach Services
Provides free and confidential outreach visits to newcomer, migrant and immigrant women who are engaged in indoor sex work in the Lower Mainland area to distribute safer-sex supplies and information resources. Also connects women to healthcare providers and offers information about immigration, housing, law, employment, safety and health.
Here4Peers
Offers a mental health awareness program to high school students in the Delta school district. The program provides students with effective tools and healthy coping strategies for dealing with stress, and provides accurate information on accessing help for themselves, their peers or loved ones.
Peer Navigator Program
Provides assistance to individuals who are not part of a mental health team and who may be newly diagnosed with a mental health concern. Peer Navigators have lived experience with mental illness, substance use problems and addictions, and understand the social and health services available in Vancouver.
Navigators assist clients with accessing services such as health and wellness, legal aid, housing, income and financial assistance, and community connections. Funded by Vancouver Coastal Health.
Community Drivers
Offers transportation to medical appointments by volunteer drivers for individuals who are unable to access public or private transportation to attend non-emergency medical appointments.
Prevention, Education, Advocacy, Counselling and Empowerment
Provides free, confidential counselling for children and youth who have witnessed and or experienced abuse, threats, violence in the home, or other relationship violence. The program offers safety skills and strategies, and supports children to understand they are not at fault for abusive action of others.
Shelter and Street Help Line
Provides a list of shelter beds and services to help people affected by homelessness find shelter and other essential services in the Metro Vancouver, Fraser Valley and Greater Victoria area.
The shelter list is updated twice per day and is available online or by calling the 24-hour help line. Shelters include year-round shelters, temporary shelters and extreme winter shelters.
School-based Drug and Alcohol Program
Provides school-based substance use prevention and intervention services to support school personnel, youth and their families. The program includes youth support groups, classroom presentations, family education and support, help with developing school health policies or initiatives, and referrals for further support.
Crisis Line - Williams Lake and Area
Provides 24-hour telephone help for anyone in crisis. A trained staff member or volunteer is available to listen, provide information, and support in an anonymous and confidential manner. Program offers: suicide intervention, information about available services, and non-judgmental support during challenging times.
Crisis Response, Community Led - North and West Vancouver
Provides emergency response to crisis calls related to mental health situations or crisis concerns. Crisis responders may include a mental health professional and a peer worker with lived experience working together to provide in-person support to youth and adults on the North Shore.
A team of crisis responders are trained to help reduce distress, provide safety and support, help with referrals to other services and offer post-crisis follow-up.