Provides a list of shelter beds and services to help people affected by homelessness find shelter and other essential services in the Metro Vancouver, Fraser Valley and Greater Victoria area.

The shelter list is updated twice per day and is available online or by calling the 24-hour help line. Shelters include year-round shelters, temporary shelters and extreme winter shelters.

Provides in-home support to help families who are a first-time parent or will be parenting a child for the first time. Home visits are provided by nurses, social workers or program staff, who will visit the home approximately once per week to answer questions and provide parenting advice.

Services include monitoring of baby's health and development, and answering questions about topics such as feeding, potty training, child development, healthy meals, child discipline, and preschool information.

Provides support to women who have been affected by domestic violence to find affordable housing, be connected to supportive community resources when they relocate, and navigate any necessary legal or court processes.

Provides a 10 week confidential, non-judgmental community support group held in a relaxed and safe environment for women affected by domestic abuse. These support groups are held in various locations and several times during the year.

Provides crisis services over the phone and in-person to anyone who has experienced a physical or sexual assault by a stranger or someone they know. SMART helps people who are in crisis, even in the middle of the night, with getting medical treatment, reporting a crime to the police, and or finding a safe place to stay. Workers can also arrange transportation for clients to meet them at a hospital or police station.

Service is provided through a partnership between Surrey Women's Centre, Surrey Memorial Hospital, and VictimLINK BC.

Provides low-cost transportation options for residents of Vancouver Island who must travel for non-emergency, physician-referred medical care outside their home communities. Advance reservations are recommended.

Offers outreach services to help women working on the streets of Vancouver. A mobile vehicle travels in areas of the city where there are few or no services open late at night.

Snacks, beverages, basic first aid supplies, and harm reduction and safer sex supplies such as condoms and clean needles, are provided. Staff with lived experience provide emotional support and referral to emergency shelters, health care services and other community supports.

Provides community information about organizations, government programs, health services through an area-wide online database of community resources, by email, phone, or walk-in inquiry, in addition to information on volunteering in the Central Okanagan.

Publications include: Directory of Community Services; Children and Youth Special Needs Resource Guide; Child, Youth, and Family Mental Health & Substance Use Resource Guide for Professionals and Service Providers; Mental Health Resources for Children and Youth; Healthy Aging Seniors Resource and Support Guide; and Suicide Prevention Handbook.

Provides 24-hour telephone help for anyone in crisis. Trained volunteers provide emotional support, resources, referrals and crisis intervention. Crisis Line workers may refer callers to appropriate community or professional resources and if needed may intervene in life-threatening or emergency situations.

Provides free, confidential counselling for children and youth who have witnessed and or experienced abuse, threats, violence in the home, or other relationship violence.

The program provides group and individual counselling for children, youth and caregivers, as well as community presentations, and school-based educational activities designed to prevent violence.