Community Information and Volunteer Centre
Provides community information about organizations, government programs, health services through an area-wide online database of community resources, by email, phone, or walk-in inquiry, in addition to information on volunteering in the Central Okanagan.
Publications include: Directory of Community Services; Children and Youth Special Needs Resource Guide; Child, Youth, and Family Mental Health & Substance Use Resource Guide for Professionals and Service Providers; Mental Health Resources for Children and Youth; Healthy Aging Seniors Resource and Support Guide; and Suicide Prevention Handbook.
Crisis Line - Kelowna South Okanagan
Provides 24-hour telephone help for anyone in crisis. Trained volunteers provide emotional support, resources, referrals and crisis intervention. Crisis Line workers may refer callers to appropriate community or professional resources and if needed may intervene in life-threatening or emergency situations.
Prevention, Education, Advocacy, Counselling and Empowerment
Provides free, confidential counselling for children and youth who have witnessed and or experienced abuse, threats, violence in the home, or other relationship violence.
The program provides group and individual counselling for children, youth and caregivers, as well as community presentations, and school-based educational activities designed to prevent violence.
24-Hour Crisis Line - Northern BC
Provides free, confidential, 24-hour emotional support, suicide intervention and referral information to residents of Northern BC.
Youth Support Line - Northern BC
Provides free, confidential, 24-hour phone support for youth who may be facing some kind of difficulty in their lives.
Crisis workers offer non-judgmental support; listening and helping callers make their own decisions, and as well providing information for community resources such as social services, self-help and support groups, and emergency services.
Kootenay Boundary Regional Crisis Line
Provides 24-hour telephone help for anyone in crisis. A trained staff member or volunteer is available to listen, provide information, and support in an anonymous and confidential manner.
Program offers: suicide intervention, information about available services, and non-judgmental support during challenging times. Also takes gatekeeper calls regarding elder abuse and neglect.
Outreach Services
Provides free and confidential outreach visits to newcomer, migrant and immigrant women who are engaged in indoor sex work in the Lower Mainland area to distribute safer-sex supplies and information resources. Also connects women to healthcare providers and offers information about immigration, housing, law, employment, safety and health.
Here4Peers
Offers a mental health awareness program to high school students in the Delta school district. The program provides students with effective tools and healthy coping strategies for dealing with stress, and provides accurate information on accessing help for themselves, their peers or loved ones.
Crisis Line - Williams Lake and Area
Provides 24-hour telephone help for anyone in crisis. A trained staff member or volunteer is available to listen, provide information, and support in an anonymous and confidential manner. Program offers: suicide intervention, information about available services, and non-judgmental support during challenging times.
Crisis Response, Community Led - North and West Vancouver
Provides emergency response to crisis calls related to mental health situations or crisis concerns. Crisis responders may include a mental health professional and a peer worker with lived experience working together to provide in-person support to youth and adults on the North Shore.
A team of crisis responders are trained to help reduce distress, provide safety and support, help with referrals to other services and offer post-crisis follow-up.