Provides access to mental health and substance use services and resources for the Island Health region. The information line helps individuals find resources in their community, including mental health, harm reduction, drug-poisoning prevention, addiction medicine, withdrawal management, and treatment and recovery services.

Provides needle disposal information, resources and awareness for the Island Health region, as well as the steps to safely dispose of needles. Sealed containers can be dropped off at a community drop box, participating pharmacy, or local public health unit.

Provides rapid, mobile, community-based response to children, youth and families who are experiencing immediate concerns related to mental health and substance use issues. The team includes professionals with backgrounds in nursing, law enforcement, child and youth care, social work, and psychology.

Areas of concern include acute depression, dementia, psychosis, mania, suicide risk, acute distress, post traumatic stress, severe anxiety, and aggression or behavioural problems with children.

Provides emergency response to crisis calls related to mental health situations or crisis concerns in partnership with the Nanaimo RCMP and Island Health.

An RCMP member and a clinical nurse specializing in mental health, work together to help de-escalate situations, provide crisis intervention and connect people to community services and supports.

Provides emergency response to crisis calls related to mental health situations or crisis concerns in partnership with the Victoria Police Department and Island Health.

A police officer and a psychiatric nurse work together to help de-escalate situations, provide crisis intervention and connect people to community services and supports.

Offers support services to help people struggling with clutter and hoarding disorder in the Greater Victoria area. The team works together with the individual and appropriate professionals, such as fire prevention officers, to address immediate health and safety concerns. Access to group support is also available.

Provides an online listing of overdose prevention service sites for the Island Health area, as well as overdose information and resources.

Offers mobile street outreach and harm reduction supplies to individuals in Dawson Creek. A mobile vehicle travels to different areas of the city and provides basic nursing services and supports, supervised injection and safer drug injection supplies, naloxone and naloxone training, needle exchange, safer sex supplies, harm reduction education, and referrals to other substance use services.

Provides low-cost transportation options for rural residents who must travel for non-emergency, physician-referred medical care outside their home communities. Service area includes Tumbler Ridge to Chetwynd, Dawson Creek, Fort St. John and Grande Prairie.

Provides low-cost transportation options for rural residents who must travel for non-emergency, physician-referred medical care outside their home communities. Advance reservations are required.