Mobile Integrated Crisis Response Team - Penticton
Provides emergency response to crisis calls related to mental health situations or crisis concerns in partnership with the RCMP and Interior Health.
A uniform RCMP member and a clinical nurse specializing in mental health, work together to help de-escalate situations, provide crisis intervention and connect people to community services and supports.
For life-threatening mental health or substance use crisis, call 9-1-1.
Mobile Integrated Crisis Response Team - Kelowna
Provides emergency response to crisis calls related to mental health situations or crisis concerns in partnership with the RCMP and Interior Health.
A uniform RCMP member and a clinical nurse specializing in mental health, work together to help de-escalate situations, provide crisis intervention and connect people to community services and supports.
For life-threatening mental health or substance use crisis, call 9-1-1.
Virtual Addiction Medicine Clinic
Provides virtual rapid access to addiction medicine specialists to support people who need help with substance use including prescribing opioid agonist treatment and medical support in reducing cravings for alcohol.
Appointments take place over the phone for individuals living in the Interior Health region. Request an appointment online.
Outpatient Withdrawal Management Services
Provides a range of medical and support services to help individuals to withdraw from and stabilize alcohol and or substance use. A team of nurses, physicians and community partners can support withdrawal and substance stabilization services at home and in the community on an outpatient basis.
Virtual Primary and Community Care
Provides a range of health services by phone or video call to help residents meet their everyday health care needs in order to stay healthy and prevent illness.
Call the clinic for concerns such as minor injuries and sprains, mild pain, skin rashes and infections, vomiting, diarrhea, asthma or shortness of breath, sore throat, and mental health or substance use support.
The clinic also provides COVID-19 assessments for those experiencing symptoms.
Concurrent Disorders Program for Youth
Provides assessments, case planning, counselling, referrals and information to youth in the Fraser Health region who are experiencing both substance use and mental health issues.
Indigenous Mental Health and Wellness
Offers in-hospital and community support to help Indigenous people and their families with accessing culturally appropriate mental health services. Patient navigators work directly with mental health workers to help patients understand and navigate the health care system, as well as provide assessment, counselling, and referrals to community services.
Hoarding Services
Offers support services to help people struggling with clutter and hoarding disorder in the Greater Victoria area. The team works together with the individual and appropriate professionals, such as fire prevention officers, to address immediate health and safety concerns. Access to group support is also available.
Mental Health and Substance Use Service Link
Provides access to mental health and substance use services and resources for the Island Health region. The information line helps individuals find resources in their community, including mental health, harm reduction, drug-poisoning prevention, addiction medicine, withdrawal management, and treatment and recovery services.
Car 60
Provides emergency response to crisis calls related to mental health situations or crisis concerns in partnership with the RCMP and the Northern Health Authority.
A plainclothes RCMP member and psychiatric nurse work together to help de-escalate situations, provide crisis intervention and connect people to community services and supports.