VictimLink BC
Province-wide, toll-free, confidential telephone service to all victims of crime and immediate crisis support to victims of family and sexual violence including: sexual assault, violence in relationships, elder abuse, sudden death of a loved one, break and enter, and victims of human trafficking exploited for labour or sexual services.
Victim service workers provide information, referrals and crisis support including: community, social, health, justice and government resources; victim services; transition houses; counselling resources, and information about the justice system.
Alcohol and Drug Information and Referral Service
Provides a free, confidential phone service for people throughout BC needing help with any kind of substance use concern. Offers information and referral to education and prevention resources, support groups, and a full range of counselling and treatment services. Not a clinical service.
Youth Against Violence Line
Provides trained support workers who talk with young people and concerned adults about bullying, gang activity, sexual exploitation, harassment, and many other youth-related issues. Information is safe, confidential and anonymous.
Support workers are available by telephone, email or texting. Concerned parents, teachers, caregivers, service providers and others are also welcome to call for information and assistance.
Support Groups
Offers group support for women experiencing postpartum distress, depression or anxiety. In-person groups may also be available in the Greater Vancouver area.
Support groups are led by trained facilitators and provide a safe place for women to connect with others in a similar situation and receive valuable information and emotional support.
200-7342 Winston Street, Burnaby, BC
Postpartum Telephone Support
Offers telephone counselling, postpartum support information and referrals to mothers, their partners, and families. Clients can call for initial intake to see if the services are a fit for them. Follow-up support based on the client's needs is also available.
Information and Referral Services
Provides telephone and email support to families and health professionals across BC on a wide-range of topics relevant to autism services. Topics include diagnosis, autism treatment and diagnostic procedures.
BC Epilepsy Parents Network
Offers group support for parents, caregivers, guardians and all other adults who contribute to the lives of children living with epilepsy. Participants meet monthly via videoconference to connect with others, share their experiences and provide support.
610-4180 Lougheed Highway, Burnaby, BC
Hammer Time
Offers a facilitated group peer support for individuals with substance use issues working in the construction, trades, forestry and transport industry from staff who understands and has lived experience.
Participants share their experiences, ways to cope, and find support to access recovery and harm reduction services.
Outreach Programs
Offers families living outside Metro Vancouver an opportunity to connect with sign language teachers, deaf and hard-of-hearing mentors, family support parents, and professionals who specialize in working with children who are deaf and hard-of-hearing. Services are provided in partnership with local community service providers.
Telehealth services are available for remote communities. Families are also welcome to visit the Surrey, Vancouver and Victoria centres to participate in available programs and activities.
15220 92nd Avenue, Surrey, BC
Round Lake Treatment Centre
Offers a residential treatment program to help individuals with their recovery from substance use, including drug and alcohol. The program includes 24-hour staff support, individual treatment plans and assessment, educational workshops, Elder teachings and traditional ceremonies, recovery support groups, nutrition education, life-skills training, and recreational activities.
200 Emery Louis Road, Armstrong, BC