Integrated Child and Youth Teams
Provides wrap-around mental health and substance use services to children and youth. Multi-disciplinary teams may include program leaders, clinicians, counsellors, peer supports, Indigenous supports, or multicultural supports.
Teams provide services where children and youth feel safe and comfortable, within school district areas. They will deliver outreach or outbound services as well as meet in office settings. See website for regional contacts to access services.
Toward The Heart
Provides online information and resources about harm reduction and overdose prevention. Topic areas include safer sex and drug use, naloxone administration and training, peer worker training and peer engagement resources, health alerts and drug information, overdose prevention or supervised consumption site locations, and information on where to get safer sex and substance use supplies, and naloxone kits.
Intensive Case Management Team
Offers a variety of client-centered services to individuals who are at risk due to substance misuse, with or without mental health issues, with a focus on the homeless or those at risk of becoming homeless. The team works with clients where they are at physically - on the street, in shelters, or in their homes.
Services include housing support, substance use counselling and access to treatment, rent supplements, medical care assessment, life skills support and skill building, medication management, and referrals to community resources and income services.
Harm Reduction
Provides street outreach and harm reduction supplies to members of the community who use drugs and or who engage in sex work. The teams also provide information regarding overdose prevention and response, safe drug using, recent drug and sex work alerts, and referrals to other supports in the community such as housing and substance use treatment.
Homeless Outreach and Advocacy
Offers outreach services in the Tri-city area to adults who are homeless and or are at risk of being homeless. Services include referrals to mental health and addiction resources and programs, short-term rental subsidy for qualified individuals, and referrals to other community supports as needed.
Powell Place Emergency Shelter for Women
Provides short-term emergency shelter to women in crisis living with the challenges of violence, abuse, poverty, mental illness and addiction.
Services include crisis intervention, 24-hour on-site staff support, meals, laundry services, housing assistance, harm reduction supplies, individual counselling, accompaniment to appointments, referrals and advocacy.
Caregiver Support
Offers one-on-one support, groups support, counselling, information and education to support those who are in a caregiving role to an adult family member or friend. Support is available in person or over the phone.
Keeping Connected Caregiver Telephone Support
Offers telephone support to family, friends and caregivers providing palliative care to a loved one. Trained volunteers provide a compassionate presence and a listening ear. Through regular phone contacts, volunteers offer caregivers an opportunity to share experiences and feelings around providing care to their loved one.
School Based Outreach Program
Provides counselling for students and families experiencing stress at home (such as addictions, grief, mental health), that affect the student's ability to manage at school. Families are referred by the school and services are offered in the school and family home.
Family Support Program
Provides in-home family support services and counselling to high need, high-risk families whose children may be at risk of being placed in the care of the Ministry of Children and Families Development.