Outreach Support Worker
Provides in-home support and counselling for families and their children to enhance parenting and behaviour management skills, increase healthy births, and support child development.
Outreach Services
Provides free and confidential outreach visits to newcomer, migrant and immigrant women who are engaged in indoor sex work in the Lower Mainland area to distribute safer-sex supplies and information resources. Also connects women to healthcare providers and offers information about immigration, housing, law, employment, safety and health.
Surrey Mobile Assault Response Team
Provides crisis services over the phone and in-person to anyone who has experienced a physical or sexual assault by a stranger or someone they know. SMART helps people who are in crisis, even in the middle of the night, with getting medical treatment, reporting a crime to the police, and or finding a safe place to stay. Workers can also arrange transportation for clients to meet them at a hospital or police station.
Service is provided through a partnership between Surrey Women's Centre, Surrey Memorial Hospital, and VictimLINK BC.
Victim Services
Provides justice-related information and advocacy, post-assault health care support, and practical assistance to victims or witness of crime, trauma and or physical or sexual assault. Services include crisis counselling, referrals to community services, safety planning, and accompaniment to police and court appearances.
Peer Navigator Program
Provides assistance to individuals who are not part of a mental health team and who may be newly diagnosed with a mental health concern. Peer Navigators have lived experience with mental illness, substance use problems and addictions, and understand the social and health services available in Vancouver.
Navigators assist clients with accessing services such as health and wellness, legal aid, housing, income and financial assistance, and community connections. Funded by Vancouver Coastal Health.
Crisis Response, Community Led - North and West Vancouver
Provides emergency response to crisis calls related to mental health situations or crisis concerns. Crisis responders may include a mental health professional and a peer worker with lived experience working together to provide in-person support to youth and adults on the North Shore.
A team of crisis responders are trained to help reduce distress, provide safety and support, help with referrals to other services and offer post-crisis follow-up.
Borderline Personality Disorder Support Groups
Offers drop-in peer support for individuals with borderline personality disorder (BPD), their family, friends, and partners. Participants are welcome to suggest a topic, join in, or just sit quietly and listen. A lending library of handouts, resources and books is also provided.
Peer Support Program
Offers peer-to-peer support to adults recovering from an on-going mental illness and in the initial stages of recovery. Services are provided in the community and at Richmond General Hospital.
Peer support workers have personal experience with mental illness and are able to offer support and encouragement, and help with reaching personal goals, more independence and confidence.
Mobile Needle Exchange
Provides clean needles and harm reduction supplies to people in the community to help reduce the spread of HIV, HCV and other illnesses. The program also promotes safer drug-use habits through referrals to health care, detox, treatment and other community services.
Services include picking up used needles from housing projects, emptying the city needle boxes in the Downtown Eastside, and collecting discarded needles from streets, alleys, and parks. A hotline is also available for delivery of harm reduction materials to anyone within the Vancouver city limits.
Spikes on Bikes
Provides harm reduction outreach by a two-person bicycle team that serves both the West End and Downtown Eastside of Vancouver. The program provides needle recovery, overdose response, naloxone kits, overdose response training, and harm reduction supplies.