Offers peer-to-peer support to adults recovering from an on-going mental illness and in the initial stages of recovery. Services are provided in the community and at Richmond General Hospital.

Peer support workers have personal experience with mental illness and are able to offer support and encouragement, and help with reaching personal goals, more independence and confidence.

Provides community information about organizations, government programs, health services through an area-wide online database of community resources, by email, phone, or walk-in inquiry, in addition to information on volunteering in the Central Okanagan.

Publications include: Directory of Community Services; Children and Youth Special Needs Resource Guide; Child, Youth, and Family Mental Health & Substance Use Resource Guide for Professionals and Service Providers; Mental Health Resources for Children and Youth; Healthy Aging Seniors Resource and Support Guide; and Suicide Prevention Handbook.

Provides counselling programs for students and families experiencing stress at home, such as addictions, grief, mental health, stress, and anxiety, which affect the student's ability to manage at school. Families are referred by the school and services are offered in the school and or family home.

Provides in-home support and counselling for families and their children to enhance parenting and behaviour management skills, increase healthy births, and support child development.

Provides justice-related information and advocacy, post-assault health care support, and practical assistance to victims or witness of crime, trauma and or physical or sexual assault. Services include crisis counselling, referrals to community services, safety planning, and accompaniment to police and court appearances.

Offers a variety of client-centered services to individuals who are at risk due to substance misuse, with or without mental health issues, with a focus on the homeless or those at risk of becoming homeless. The team works with clients where they are at physically - on the street, in shelters, or in their homes.

Services include housing support, substance use counselling and access to treatment, rent supplements, medical care assessment, life skills support and skill building, medication management, and referrals to community resources and income services.

Offers one-on-one support, groups support, counselling, information and education to support those who are in a caregiving role to an adult family member or friend. Support is available in person or over the phone.

Offers telephone support to family, friends and caregivers providing palliative care to a loved one. Trained volunteers provide a compassionate presence and a listening ear. Through regular phone contacts, volunteers offer caregivers an opportunity to share experiences and feelings around providing care to their loved one.

Provides free, confidential counselling for children and youth who have witnessed and or experienced abuse, threats, violence in the home, or other relationship violence.

Counsellors' help children to label and express feelings they have experienced as result of abuse witnessed and or experienced, as well as teach them healthy ways to communicate, problem-solve and cope.

Provides free, confidential counselling for children and youth who have witnessed and or experienced abuse, threats, violence in the home, or other relationship violence.

The program provides group and individual counselling for children, youth and caregivers, as well as community presentations designed to prevent violence.