Provides community information about organizations, government programs, health services through an area-wide online database of community resources, by email, phone, or walk-in inquiry, in addition to information on volunteering in the Central Okanagan.

Publications include: Directory of Community Services; Children and Youth Special Needs Resource Guide; Child, Youth, and Family Mental Health & Substance Use Resource Guide for Professionals and Service Providers; Mental Health Resources for Children and Youth; Healthy Aging Seniors Resource and Support Guide; and Suicide Prevention Handbook.

Provides free, confidential counselling for children and youth who have witnessed and or experienced abuse, threats, violence in the home, or other relationship violence.

The program provides group and individual counselling for children, youth and caregivers, as well as community presentations, and school-based educational activities designed to prevent violence.

Provides free, confidential, 24-hour phone support for youth who may be facing some kind of difficulty in their lives.

Crisis workers offer non-judgmental support; listening and helping callers make their own decisions, and as well providing information for community resources such as social services, self-help and support groups, and emergency services.

Provides free and confidential outreach visits to newcomer, migrant and immigrant women who are engaged in indoor sex work in the Lower Mainland area to distribute safer-sex supplies and information resources. Also connects women to healthcare providers and offers information about immigration, housing, law, employment, safety and health.

Offers early childhood development programs for families living on reserve. Support may be provided in the family's home, in the community, or at the office of a variety of other service providers.

Services include support groups, advocacy for legal or court process, life skills and parenting education, family events, support programs for school-aged children, and pre-natal to early childhood development support. The program aims to keep children and families together and increase the family's ability to safely care for and nurture their children.

Offers peer-to-peer support to adults recovering from an on-going mental illness and in the initial stages of recovery. Services are provided in the community and at Richmond General Hospital.

Peer support workers have personal experience with mental illness and are able to offer support and encouragement, and help with reaching personal goals, more independence and confidence.

Provides counselling for students and families experiencing stress at home (such as addictions, grief, mental health), that affect the student's ability to manage at school. Families are referred by the school and services are offered in the school and family home.

Provides in-home family support services and counselling to high need, high-risk families whose children may be at risk of being placed in the care of the Ministry of Children and Families Development.

Offers emergency shelter and support services for abused women and their children who are at risk of violence or have experienced violence. The transition house provides safe, supportive accommodation where women can review options and make decisions.

Staff are available to provide emotional support, information and supports for decision making, referrals, safety plans, and links to affordable housing, even if a woman is not yet prepared to or needing to stay at the transition house.

Provides in-home support and counselling for families and their children to enhance parenting and behaviour management skills, increase healthy births, and support child development.