VictimLink BC
Province-wide, toll-free, confidential telephone service to all victims of crime and immediate crisis support to victims of family and sexual violence including: sexual assault, violence in relationships, elder abuse, sudden death of a loved one, break and enter, and victims of human trafficking exploited for labour or sexual services.
Victim service workers provide information, referrals and crisis support including: community, social, health, justice and government resources; victim services; transition houses; counselling resources, and information about the justice system.
Youth Against Violence Line
Provides trained support workers who talk with young people and concerned adults about bullying, gang activity, sexual exploitation, harassment, and many other youth-related issues. Information is safe, confidential and anonymous.
Support workers are available by telephone, email or texting. Concerned parents, teachers, caregivers, service providers and others are also welcome to call for information and assistance.
Information and Referral Services
Provides telephone and email support to families and health professionals across BC on a wide-range of topics relevant to autism services. Topics include diagnosis, autism treatment and diagnostic procedures.
Outreach Programs
Offers families living outside Metro Vancouver an opportunity to connect with sign language teachers, deaf and hard-of-hearing mentors, family support parents, and professionals who specialize in working with children who are deaf and hard-of-hearing. Services are provided in partnership with local community service providers.
Telehealth services are available for remote communities. Families are also welcome to visit the Surrey, Vancouver and Victoria centres to participate in available programs and activities.
15220 92nd Avenue, Surrey, BC
Addiction Services
Offers a four-month young men and six-month young women residential treatment program for youth with substance use issues. Participants live with family caregivers in the community who support and reinforce what the youth learn while they receive day, evening and weekend programming at a treatment centre.
The program includes individual and group counselling, harm reduction strategies, substance use awareness, parent-teen mediation, teacher-supervised education, recreational activities, and practical life-skills. Access is province-wide.
3894 Commercial Street, Vancouver, BC
Mental Health First Aid
Offers a training course to improve mental health literacy, and provide the skills and knowledge to help people better manage potential or developing mental health problems in themselves, a family member, friend or colleague.
Teaches to recognize the signs and symptoms of mental health problems, provide initial help, and guide a person towards appropriate professional help. Course is 12-hours, delivered in 4 modules, carried out over 2 days.
MindShift CBT App
Provides a free phone app that helps youth and young adults cope with anxiety, develop more helpful ways of thinking, and identify active steps to help take charge of anxiety.
Features include personal journal, individual assessment tools, and web-based resources designed to improve mental wellness and tackle anxiety related concerns.
Online Peer Support Chats
Provides a safe, confidential space for individuals who are affected by an eating disorder or disordered eating, to chat online about their experiences and benefit from the empathy and understanding of their peers while avoiding sensitive subjects such as weight, dieting and specific eating disorder behaviours. There are 10 live chats per week and participants can join as many as they like.
Looking Glass Residence
Provides residential treatment in a home-like setting for young men and women with anorexia, bulimia, binge-eating, and other eating disorders. Care and support is provided by a multi-disciplinary team of medical and mental health professionals.
Support includes individual, group and family therapy, meal support and nutrition, and medical and psychiatric treatment. Operates in partnership with the government of BC.
200-2006 West 10th Avenue, Vancouver, BC
Hand in Hand Peer Support
Offers a peer support program that matches adults and older youth with a trained volunteer who provides compassionate, judgment-free support and listening during eating disorder recovery. Support is provided in-person or over video call.
The program supports individuals wherever they are in their unique recovery journey and, through the consistent and personalized support of a mentor, helps them to discover what they can achieve, as they are ready.