Provides resources for youth, adults, and caregivers dealing with difficulties from their own or someone else's substance use. Resources include substance use information, an online video library, web links, and self-assessments.

Also provides referral information on approved residential treatment and detox facilities, school based educational programs, community education, outreach, and harm reduction programs.

Offers peer-to-peer support to adults recovering from an on-going mental illness and in the initial stages of recovery. Services are provided in the community and at Richmond General Hospital.

Peer support workers have personal experience with mental illness and are able to offer support and encouragement, and help with reaching personal goals, more independence and confidence.

Provides community information about organizations, government programs, health services through an area-wide online database of community resources, by email, phone, or walk-in inquiry, in addition to information on volunteering in the Central Okanagan.

Publications include: Directory of Community Services; Children and Youth Special Needs Resource Guide; Child, Youth, and Family Mental Health & Substance Use Resource Guide for Professionals and Service Providers; Mental Health Resources for Children and Youth; Healthy Aging Seniors Resource and Support Guide; and Suicide Prevention Handbook.

Provides counselling programs for students and families experiencing stress at home, such as addictions, grief, mental health, stress, and anxiety, which affect the student's ability to manage at school. Families are referred by the school and services are offered in the school and or family home.

Provides in-home support and counselling for families and their children to enhance parenting and behaviour management skills, increase healthy births, and support child development.

Provides free and confidential outreach visits to newcomer, migrant and immigrant women who are engaged in indoor sex work in the Lower Mainland area to distribute safer-sex supplies and information resources. Also connects women to healthcare providers and offers information about immigration, housing, law, employment, safety and health.

Provides justice-related information and advocacy, post-assault health care support, and practical assistance to victims or witness of crime, trauma and or physical or sexual assault. Services include crisis counselling, referrals to community services, safety planning, and accompaniment to police and court appearances.

Offers a variety of client-centered services to individuals who are at risk due to substance misuse, with or without mental health issues, with a focus on the homeless or those at risk of becoming homeless. The team works with clients where they are at physically - on the street, in shelters, or in their homes.

Services include housing support, substance use counselling and access to treatment, rent supplements, medical care assessment, life skills support and skill building, medication management, and referrals to community resources and income services.

Provides short-term emergency shelter to women in crisis living with the challenges of violence, abuse, poverty, mental illness and addiction.

Services include crisis intervention, 24-hour on-site staff support, meals, laundry services, housing assistance, harm reduction supplies, individual counselling, accompaniment to appointments, referrals and advocacy.

Offers one-on-one support, groups support, counselling, information and education to support those who are in a caregiving role to an adult family member or friend. Support is available in person or over the phone.