Finding Supports
When you’re looking for support, it can feel overwhelming.
When is the right time to ask for help? Who should you talk to and what should you say? What kinds of services are available? Where do you start?
There’s no wrong time or place to ask for help, and there are even services designed to help you find what you’re looking for.
If you need help right now, there are supports available 24/7:
- HealthLinkBC.ca or call 8-1-1 to find services
- Mental Health Crisis Line: 310-6789 (no area code needed)
- Drug and Alcohol Information Referral Line: 1-800-663-1441
- First Nations and Metis KUU-US Crisis Line: 1-800-588-8717
- BC211.ca or 2-1-1 (call or text) for BC-wide social supports
- Opioid Treatment Access Line at 1-833-804-8111
It's important to know that BC is experiencing a toxic drug crisis. Learn about ways to stay safer if you use drugs.
When you need it. And if you’re asking yourself this question, the answer may be ‘now’—after all, finding supports before you really need them is a great way to ensure your ongoing wellbeing. This website can help you locate services that can help keep you mentally and physically healthy through times of stress and respond to difficulties in your life with resilience.
If that doesn’t sound like a clear answer to the question, try this: if you think the way you’re feeling or the things you’re doing are changing your life in ways you don’t like—impacting your relationships, disrupting your work or school life, or lessening your enjoyment of life—it may be time to seek support.
There are also tools like the Mental Health Check In that can help you reflect on your mental, physical and social well-being. Families may also want to learn more about how to support their youth, or how youth can support themselves.
There are many ways to find to support in BC. For some people, a direct conversation might be the easiest way to get started—you can visit a clinic near you or contact a healthcare provider virtually, or speak to a family doctor if you have one.
Or you might prefer to call a service navigator to advise you on supports. The operators at 8-1-1 can help find the right services or suggest who you should talk to next.
If you’d rather do some research on your own, you can use our guided search to find supports near you.
Describing how we’re feeling can be difficult at the best of times, and if you’re already not feeling your best, it can feel even harder. If you’re speaking to a healthcare professional or a peer support professional, you can work through the details with them directly—only you know how you feel, even if it’s hard to talk about.
If you’re using our Search function or doing some research online, here are some commonly searched terms you may want to look into.
- Anxiety
- Everyone feels worried or nervous from time to time, but if you’re having consistent, upsetting worries that interfere with your day-to-day life, you may want to speak to someone about anxiety. Learn more here.
- Depression
- If you feel consistently unhappy, tired, hopeless or withdrawn, especially when there isn’t an obvious cause, you may be experiencing depression. Medical professionals can help. Learn more here.
- Stress
- We all experience and respond to stress in different ways. If your stress feels unmanageable, there are supports and services to help. Learn more here.
- Substance use concerns
- People have used substances, including alcohol, cannabis, stimulants like caffeine, opiates and other drugs, for many thousands of years. If you find that your substance use is impacting your life negatively, it may be time to seek support. Learn more here.
There are many other specific situations and conditions you may be looking for help with. Talking with a professional, like a doctor at a clinic or an 8-1-1 operator, may help.
The kinds of services that are available depend on the kind of thing you’re seeking support with. For concerns about mental health or substance use, you might want to connect with a health professional, peer support worker, support groups or individual or group counselling. Telephone helplines can also support you for more immediate concerns, or provide advice about what to do next.
Resources
Showing 7 Resources
Vancouver Coastal Health Virtual Health Care
Use Zoom to video conference with your health care provider in the Vancouver Coastal Health region.
Island Health Virtual Care
Learn more about virtual health services available thorugh Island Health.
Fraser Health Virtual Care
Fraser Health Virtual Health helps you connect with a health practicioner quickly online or over the phone.
Interior Health Telehealth Services
Using telehealth, patients can see and talk to a health care provider over a secure and private network.
Northern Health Teleheath Services
Learn about telehealth in Northern Health and how it might help you connect to health care online.
First Nations Virtual Doctor of the Day
Free access to primary and mental health care closer to home for First Nations people who have limited or no access to doctors.
Opioid Treatment Access Line
Provides confidential and same-day access to opioid agonist treatment medication for people throughout BC with opioid use disorder to prevent withdrawals, reduce cravings and the risk of overdoses.
People can call the access line to speak with a doctor or nurse over the phone who can prescribe the medication and offer connections to supports in the community.