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If you are in need of immediate help, call 9-1-1.

Crisis Line

1-800-SUICIDE (1-800-784-2433) or 9-8-8

​Call 1-800-784-2433 or dial 9-8-8 if you are experiencing feelings of distress or despair, including thoughts of suicide

310 Mental Health Support

310-6789 (NO AREA CODE)

Call for emotional support, information and resources specific to mental health.

Opioid Treatment Access Line

1-833-804-8111

Call for same-day opioid addiction support.

KUU-US Crisis Response Service

1-800-588-8717

Call for culturally-aware crisis support for Indigenous peoples in B.C.

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    young person talking to a group

    Youth Resilience

    Fostering resilience in the young people we care about is crucial for their overall wellbeing. By modelling resilience ourselves and by teaching it as a skill, we can help give young people the tools they need to meet challenges.

    Learn more
  • Mental health
    • Anxiety
      • What to Do About Anxiety
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    Man looks out window pensively

    Anxiety, Stress, Depression. Understand the differences.

    Anxiety, depression, and stress are three common mental health concerns that can deeply impact our daily lives. But sometimes, when you’re not feeling well, it can be hard to figure out exactly why.

    Learn more
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    Image
    Opioid Treatment Access Line: phone number 1-833-804-8111

    Get same-day support

    The Opioid Treatment Access Line makes it faster and easier to access life-saving medication with same-day support.

    Learn more
  • Articles

Main navigation

  • Wellbeing
    • Healthy Living
      • Eating Well
      • Staying Active
      • Sleep Habits
      • Mindfulness
    • Emotional
      • Resilience
      • Self-Esteem
      • Loneliness
    • Social
      • Stigma
      • Family
    Image
    young person talking to a group

    Youth Resilience

    Fostering resilience in the young people we care about is crucial for their overall wellbeing. By modelling resilience ourselves and by teaching it as a skill, we can help give young people the tools they need to meet challenges.

    Learn more
  • Mental health
    • Anxiety
      • What to Do About Anxiety
      • Panic Attacks
      • Post-Traumatic Stress Disorder
    • Depression
      • Symptoms of Depression
      • What to Do About Depression
    • Stress
      • Symptoms of Stress
      • Managing Stress
    • Self-Harm
    • Suicide
    • Seeking Help
      • Families Supporting Youth
      • Youth Supporting Themselves
      • Multi-Language Services in BC
    Image
    Man looks out window pensively

    Anxiety, Stress, Depression. Understand the differences.

    Anxiety, depression, and stress are three common mental health concerns that can deeply impact our daily lives. But sometimes, when you’re not feeling well, it can be hard to figure out exactly why.

    Learn more
  • Substance use
    • Types of Substance Use
      • Alcohol
      • Opioids
      • Stimulants
    • Addiction
      • Addiction and Health
      • Treatment and Recovery
    • Harm Reduction
      • Overdose Prevention
      • Respond to an Overdose
      • Naloxone
      • Drug Checking
    Image
    Opioid Treatment Access Line: phone number 1-833-804-8111

    Get same-day support

    The Opioid Treatment Access Line makes it faster and easier to access life-saving medication with same-day support.

    Learn more
  • Articles

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Respond to an Overdose

Learn how to recognize and respond to an overdose.

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  2. Respond To An Overdose

What does an 

overdose look like?

 

Do you know how to tell when someone is having an overdose? Look for these signs and symptoms.

 

Image
Identify overdose - not moving

NOT MOVING

The person isn’t moving and can’t be woken up.

Image
Identify overdose - slow breathing

SLOW BREATHING

The person is breathing very slowly or not breathing at all.

Image
Identify overdose - blue lips

BLUE LIPS

The person’s fingernails or lips are turning blue, grey or purple.

Image
Identify overdose - choking sounds

CHOKING SOUNDS

The person is making unusual sounds, like choking, gurgling, gasping or heavy snoring sounds.

Image
Identify overdose - cold and clammy

COLD AND CLAMMY

The person’s skin feels cold and clammy to the touch.

Image
Identify overdose - tiny pupils

TINY PUPILS

The person’s pupils look tiny.

How to help.

If someone is having an overdose, call 9-1-1 right away. 

Your positive action could save a life. The Good Samaritan Act protects people who call 9-1-1 about overdoses.

Next, follow these steps. 

Image
Identify overdose - stimulate

STIMULATE

Try to wake the person. Call their name and squeeze their fingertips, or the muscle between their neck and shoulder. If you can’t wake the person, or if you aren’t sure, call 9-1-1 right away.

Image
Identify overdose - check airway

AIRWAY CHECK

Check that the person is breathing normally, and check for a pulse (heartbeat). Make sure their airway is clear and remove anything in their mouth. Tilt their head back and open their mouth.

Image
Identify overdose - ventilate

VENTILATE

Help the person breathe by pinching their nose closed and breathing into their mouth one every five seconds. You can use a breathing mask if you have one.

Image
Identify overdose - evaluate

EVALUATE

Is the person breathing normally (one breath every five seconds)? If not, get ready to use naloxone. 

Image
Identify overdose - medication

MEDICATION

Prepare a 1 mL (one millilitre) dose of naloxone. Your kit may include a nasal spray or an injectable liquid—follow the steps to administer it.

Image
Identify overdose - evaluate again

EVALUATE AGAIN

If the person is still not breathing normally (one breath every five seconds), give another dose. Keep in mind that naloxone only works for a while. If the drugs are still in the person’s system when the naloxone wears off, they may go back into overdose and need another dose of naloxone.

Aftercare

Put the person on their side and stay with them until emergency services arrive. 

Naloxone wears off between 30 and 120 minutes and the overdose can return.

Get naloxone and use it.

Kits and training are available from Toward the Heart. You can't overdose on naloxone, and using it on someone who isn't having an opioid overdose will not harm them. 

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A man pats another man on the back.

Stay Safer During the Toxic Drug Crisis

As BC continues to face this public health emergency, it is important to consider ways to stay safer if you use drugs.

Learn more
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A young person with long hair sits in an armchair looking towards the camera.

Talking to Young People About Drugs

Talking with young people openly and honestly about substance use is a great way to start. Here are a few ways you can learn, connect and support.

Learn more
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A man comforts another man by placing a hand on his back.

Addictions Treatment and Recovery in BC

Recovery can look different for everyone. Learn more about the variety of supports available.

Learn more

Resources

Showing 6 Resources

Available B.C. wide

Lifeguard App

Provincial Health Services Authority

Provides a free phone app that brings emergency responders to people who may be having an overdose on drugs while alone. Provided in partnership with regional health authorities and Lifeguard Digital Health.

The app is activated by the user before they take their dose. If the user doesn't hit a button after a set amount of time, a text-to-voice call will go to 9-1-1, alerting emergency medical dispatchers of a possible overdose.

Learn More
Available B.C. wide

Naloxone Information and Support

Learn how to use naloxone to help stop an overdose and save lives. Pick up a free naloxone kit at a location near you. 

Learn More
Available B.C. wide

Overdose Prevention Sites Listings (Toward the Heart)

Locations where people can safely use drugs under supervision of staff trained in emergency response. Services are free.

Learn More
Available B.C. wide

First Nations Virtual Doctor of the Day

Free access to primary and mental health care closer to home for First Nations people who have limited or no access to doctors. 

Learn More
Available B.C. wide

Drug Checking Sites (BCCSU)

The drug supply in B.C. is extremely toxic. Use free drug checking services at supervised consumption and overdose prevention sites.

Learn More
Available B.C. wide

Foundry Virtual

Foundry

Provides access to virtual services through an app and web portal for youth and their caregivers in BC. Services are free and confidential.

Use the app to access same-day virtual services or schedule a virtual counselling appointment, find peer support, access primary care, join a group or workshop for youth or caregivers, or browse a library of tools and resources.

Learn More
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Emergency Contact Information

Call 9-1-1 if you are in an emergency. For mental health support, call:

Crisis Line

Call 1-800-784-2433 or dial 9-8-8 if you are experiencing feelings of distress or despair, including thoughts of suicide

Mental Health Support Line

310-6789 (no area code needed)

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Emergency Contacts

Crisis Line

1-800-SUICIDE (1-800-784-2433) or 9-8-8

Mental Health Support

310-6789